There was interesting study, which was carried out across 8,000 people employed in businesses, hospitals, universities, the military and government agencies found that virtually all of the respondents believed that they communicate as effectively or more effectively than their co-workers. However, research shows that the average person listens at only about 25% efficiency. While most people agree that listening effectively is a very important skill, most people don't feel a strong need to improve their own skill level. Moreover, we are used to the common cliché that most of our communication is non-verbal.
But, there is an great advantage to increase our listening efficiency to engage much better with others. For example, I started to evaluate my communication skills by scrutinizing my listening skills efficiency to notice any difference. Then, I began to analyse any mistakes to improve my communication skills for the following interactions with others.